1. Data controller
The controller of the personal data collected on this website is GRUCONET, S.L. (NIF B40597502), with registered office at Calle La Ermita, s/n, 46868 Belgida (Valencia), Spain, operating under the trade name Polyformas. Contact: polyformas@polyformas.com. More identification details are in the Legal Notice.
2. Data we collect
Through the contact form we collect your email address, the reason for your enquiry and your message, which are required so that we can reply, and, optionally, your name, company and phone number. Any data you choose to include in your message is your responsibility. In addition, if you accept analytics cookies, browsing data is collected for statistical purposes (see the Cookie Policy).
3. Purposes and legal basis
- Handling your enquiry, quotation request or technical support request. Legal basis: your consent by ticking the form checkbox (Art. 6.1.a GDPR) and, where applicable, pre-contractual measures taken at your request (Art. 6.1.b GDPR).
- Statistical analysis of site use. Legal basis: your consent to analytics cookies (Art. 6.1.a GDPR).
We do not use your data to send unsolicited commercial communications or to make automated decisions.
4. Recipients
Your data is not disclosed to third parties except where legally required. The service providers acting on behalf of the owner access it as processors: the hosting and email provider, located in Spain, and, if you accept analytics cookies, Google Ireland Limited / Google LLC (Google Analytics). Form messages are stored in the website database and sent to the owner’s corporate email. Even if you do not accept analytics cookies, the site uses Google Consent Mode: the Google tag may receive anonymous signals from your visit, without cookies and without identifying you, which are used only for aggregated statistical estimates.
5. International transfers
Hosting is in Spain. Google services may involve transfers to the United States, covered by the EU-US Data Privacy Framework adequacy decision or, failing that, by standard contractual clauses.
6. Retention period
We keep enquiry data for 2 years from our last communication with you, unless a contractual relationship begins, in which case it is kept for as long as the law requires. It is then blocked for the limitation periods of any liabilities and deleted.
7. Your rights
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, and withdraw your consent at any time (without affecting the lawfulness of prior processing), by writing to polyformas@polyformas.com and stating the right you wish to exercise. We may ask for additional information to verify your identity only where there are reasonable doubts about it. If you believe your rights have not been addressed, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) or your local supervisory authority.
8. Security
We apply appropriate technical and organisational measures to protect your data against loss, alteration or unauthorised access.
9. Changes
We may update this policy to reflect legal changes or changes to the website. The version in force is the one published at any given time.